Privacy Policy
Effective Date: April 11, 2026
HeartX is a brand operated by HeartX PC, a professional corporation organized and existing under the laws of the State of Texas, United States. In this Privacy Policy, “HeartX,” “HeartX PC,” “we,” “us,” and “our” refer to HeartX PC and its website, courses, educational content, certificates, provider cards, and related services.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use our website, training programs, courses, quizzes, certificates, provider cards, contact forms, and related services (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to information collected through:
our website
course enrollment and course participation
quizzes, certificates, and provider card pages
contact forms and communications
account registration and login
analytics, cookies, and related technologies
any other digital services operated by HeartX PC
This Privacy Policy does not apply to third-party websites, services, plugins, payment processors, analytics tools, email delivery services, hosting providers, or platforms that may be linked to or integrated with our Services and that maintain their own privacy policies.
2. Who We Are
HeartX is operated by HeartX PC, based in Texas, United States.
If you use our Services, your information may be collected, stored, processed, and maintained by HeartX PC and by service providers acting on our behalf, subject to applicable law and contractual protections where used.
3. Information We Collect
We may collect information directly from you, automatically from your device or browser, and from third-party tools or service providers that support our Services.
A. Information You Provide Directly
We may collect information you voluntarily provide, including:
your name
email address
username
password or login credentials
contact information you submit through forms
course enrollment information
responses to quizzes, tests, and assessments
information entered for certificate or provider card purposes
communications you send to us
feedback, support requests, and inquiries
If you contact us, we may keep a record of the communication and any information included in that communication.
B. Course and Learning Data
When you use our educational platform, we may collect:
courses enrolled in
lesson completion status
quiz or assessment attempts
quiz scores and pass/fail status
course progress data
timestamps related to course activity
certificate access or completion status
provider card access status
C. Technical and Device Information
We may automatically collect certain technical information, such as:
IP address
browser type and version
operating system
device type
referring pages or websites
pages viewed
date and time of visits
clicks, navigation patterns, and interaction data
session information
general location inferred from IP address
D. Cookies and Similar Technologies
We may collect information through:
cookies
local storage
analytics tags
security and session tools
similar tracking technologies
These technologies may be used for authentication, security, performance monitoring, remembering user preferences, and analytics.
E. Information From Service Providers
We may receive information from service providers or platforms used to operate the website, such as:
website hosting providers
email delivery providers
learning management system tools
security tools
analytics providers
caching or performance tools
form plugins or contact systems
4. Information We Do Not Intentionally Collect as a Core Service Purpose
Our Services are educational in nature. We do not intentionally request or require users to submit highly sensitive personal information as a normal condition of using the Services.
Users should not submit unnecessary sensitive information through our forms or educational fields, including:
social security numbers
government ID numbers
financial account numbers
medical records
detailed patient information
protected health information
highly sensitive personal identifiers not needed for course access
If you voluntarily provide unnecessary sensitive information, you do so at your own discretion.
5. How We Use Information
We may use collected information for legitimate business and operational purposes, including to:
provide, maintain, and improve the Services
create and manage user accounts
authenticate logins and maintain account security
enroll users in courses
track course progress and lesson completion
administer quizzes and assessments
provide access to certificates and provider card materials
respond to support requests or inquiries
communicate with users about course access, account activity, or site updates
monitor and analyze performance, usage, and user experience
detect, prevent, or investigate fraud, abuse, unauthorized access, or technical issues
maintain backups, logs, and records
comply with legal obligations
enforce our Terms of Use, Disclaimer, or other policies
protect the rights, property, safety, and security of HeartX PC, users, and the public
We may also use data in aggregated or de-identified form for internal analysis, quality improvement, operational planning, and service optimization.
6. Legal Bases for Processing
Depending on where you are located and the nature of the data involved, we may process information on one or more of the following grounds:
your consent
performance of a contract or provision of requested services
our legitimate interests in operating, securing, and improving the Services
compliance with legal obligations
protection of legal rights and prevention of misuse
Where consent is required by law, your use of the relevant feature may serve as consent, or consent may be obtained through direct action such as form submission or account creation.
7. Cookies, Analytics, and Tracking Technologies
We may use cookies and related technologies to:
keep users logged in
remember preferences
maintain sessions
improve website performance
understand how users interact with pages and courses
identify technical errors
analyze traffic and engagement
improve navigation and usability
protect against abuse or suspicious activity
You may be able to control cookies through your browser settings. Disabling cookies may reduce site functionality or prevent some features from working properly.
We may use analytics tools to understand:
which pages are visited
how users move through the site
which content performs well
whether technical errors occur
how users interact with courses and learning content
8. Certificates, Provider Cards, and User-Entered Information
If our Services allow users to access, download, or personalize certificates or provider cards, we may collect and process associated information such as:
name entered for certificate display
course title
completion date
access events or page visits
related account or usage data
Users are responsible for the accuracy of any information they enter into certificate or provider card fields.
HeartX PC may restrict, change, or discontinue certificate-related functionality at any time.
9. Sharing and Disclosure of Information
We do not sell personal information in the ordinary course of our business.
We may disclose information in the following circumstances:
A. Service Providers
We may share information with vendors, contractors, and service providers that help us operate the Services, including providers of:
hosting
email delivery
analytics
course infrastructure
form processing
security
technical maintenance
website optimization
These parties may access information only as reasonably necessary to perform services on our behalf, subject to applicable contractual limitations.
B. Legal Compliance
We may disclose information if we believe in good faith that disclosure is necessary to:
comply with law, regulation, subpoena, court order, or legal process
respond to lawful requests by public authorities
protect our rights or property
investigate fraud, misuse, or policy violations
protect the safety of users or others
C. Business Transfers
If HeartX PC undergoes a merger, acquisition, restructuring, sale of assets, financing transaction, or similar business event, information may be transferred as part of that transaction, subject to applicable law.
D. Protection of Rights and Security
We may disclose information where reasonably necessary to detect, prevent, or respond to:
fraud
abuse
unauthorized access
threats to system integrity
violations of our Terms of Use or other policies
10. Data Retention
We retain information for as long as reasonably necessary to:
provide the Services
maintain course records
support user accounts
preserve operational and security logs
resolve disputes
enforce agreements
comply with legal obligations
maintain legitimate business records
Retention periods may vary depending on:
the type of information
the purpose for which it was collected
legal, tax, accounting, or regulatory requirements
dispute or risk management needs
We may retain de-identified, aggregated, or log data for longer periods where permitted by law.
11. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, use, alteration, disclosure, or destruction.
These measures may include:
password-based account access
hosting and server-level protections
plugin or platform security features
access controls
backups
monitoring for unauthorized activity
technical safeguards appropriate to the nature of the Services
However, no method of transmission over the Internet and no method of electronic storage is completely secure. Accordingly:
we cannot guarantee absolute security
you provide information at your own risk
you are responsible for maintaining the confidentiality of your account credentials
If you believe your account or information has been compromised, you should contact us promptly.
12. User Responsibilities
You are responsible for:
providing accurate information
maintaining the confidentiality of your account credentials
restricting access to your devices and browser sessions
logging out when appropriate
ensuring that information entered for certificates or provider cards is correct
using the Services lawfully and in compliance with our policies
You should not share account access with others.
13. International Users
HeartX PC is based in the United States. If you access the Services from outside the United States, you understand and agree that your information may be transferred to, processed in, and stored in the United States or other jurisdictions where our service providers operate.
By using the Services, you consent to such transfer, processing, and storage, subject to applicable law.
14. Children’s Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 as a general business practice.
If you are under the age of majority in your jurisdiction, you should use the Services only with appropriate supervision and as permitted by law.
If we become aware that we have knowingly collected personal information from a child in violation of applicable law, we may take steps to delete such information.
15. Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, subject to applicable law and exceptions. These may include the right to:
request access to certain personal information
request correction of inaccurate information
request deletion of certain information
object to or restrict certain processing
withdraw consent where processing is based on consent
request a copy of certain data where applicable
To exercise any such rights, contact us through the website contact method or designated contact channel. We may need to verify your identity before processing a request.
We reserve the right to deny requests where permitted by law, including where the request is unfounded, excessive, technically infeasible, or conflicts with legal retention obligations or security needs.
16. Do Not Track and Browser Controls
Some browsers offer “Do Not Track” settings. Because no universal standard currently governs how such signals must be interpreted across all platforms and tools, we may not respond to all such signals in a uniform manner.
You may still manage cookies and local storage through your browser settings.
17. Third-Party Links and Embedded Content
Our Services may contain links to third-party websites, resources, tools, or embedded content. We are not responsible for:
the privacy practices of third parties
the content or security of third-party services
how third parties collect, use, or disclose your information
You should review the privacy policies of any third-party services you access.
18. Public or Shared Content
If any feature of our Services allows public posting, comments, testimonials, or user-generated content, any information you voluntarily make public may be visible to others and may be collected or used by third parties.
At present, even if such features are limited or unavailable, you should avoid submitting unnecessary personal or sensitive information in open fields.
19. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time in our sole discretion.
If we make changes, we may update the “Effective Date” at the top of this page. Your continued use of the Services after an updated Privacy Policy becomes effective constitutes your acknowledgment of the updated version, to the extent permitted by law.
You are responsible for reviewing this Privacy Policy periodically.
20. Contact Information
If you have questions regarding this Privacy Policy, you may contact HeartX through the contact methods provided on the website.
For legal and privacy purposes, HeartX is operated by:
HeartX PC
Texas, United States
21. No Waiver; Supplemental Relationship to Other Policies
This Privacy Policy should be read together with our:
Disclaimer
Terms of Use
any course-specific notices
any certificate or provider-card access notices
If there is a conflict between this Privacy Policy and another policy regarding privacy matters, this Privacy Policy will generally control to the extent applicable, unless a more specific notice states otherwise.
22. California and Other Jurisdiction-Specific Notices
Depending on the jurisdiction from which you access the Services, additional privacy rights or disclosures may apply. HeartX PC reserves the right to provide supplemental jurisdiction-specific notices where required or appropriate.
Nothing in this Privacy Policy is intended to waive rights that may not be waived under applicable law.
REFUND POLICY
- Overview
HeartX is committed to providing high-quality, physician-developed educational training. We stand behind our programs and offer a refund policy designed to balance user confidence with protection against misuse.
- Standard Refund Policy
All purchases are considered final except as provided under this Refund Policy.
- Employer Non-Acceptance Guarantee
If your employer or institution does not accept your HeartX certificate for its intended purpose, you are eligible for a:
100% refund of the course fee
subject to the conditions below.
- Conditions for Refund Eligibility
To qualify:
the request must be submitted within a reasonable time after learning of non-acceptance
the request must identify the employer or institution
reasonable verification may be required (e.g., email, policy, communication)
refund applies only to the specific course purchased
HeartX reserves the right to deny refunds in cases of fraud, abuse, or misrepresentation.
- Non-Refundable Situations
Refunds will generally not be issued for:
failure to verify requirements prior to purchase
change of mind after course completion
user dissatisfaction without valid basis
misuse or violation of Terms
duplicate purchases or user error
partial course usage where no non-acceptance is demonstrated
- Abuse Prevention
HeartX reserves the right to:
limit refunds per user
deny repeat or excessive refund requests
investigate suspicious activity
suspend accounts engaging in abuse
- Refund Processing
approved refunds will be issued to the original payment method
processing time may vary depending on payment provider
HeartX is not responsible for delays caused by banks or processors - Chargebacks and Disputes
Users agree to contact HeartX before initiating chargebacks.
Unauthorized chargebacks may result in:
account suspension
denial of future services
recovery actions where permitted by law
- Course Access After Refund
Upon refund:
access to the course may be revoked
certificates issued may be invalidated
- Pricing Changes
HeartX reserves the right to modify pricing at any time. Refunds are based on the amount paid at the time of purchase.
- Exceptions
HeartX may, at its sole discretion, grant refunds outside this policy in exceptional circumstances.
- Policy Updates
This Refund Policy may be updated at any time. Continued use of the Services constitutes acceptance.